Privacy Policy

Protecting our customers and website visitors' privacy is extremely important to us. HostGamma will collect only information that is required for us to provide the required services, will not share this information with third parties unless under court order, and will ensure that the collected information is kept securely and safe from any breach or misuse. Placing an order through our website will equal an acceptance of the terms of this privacy policy.

Information Collection
HostGamma collects your information in one or more of the following ways:

  • When you place an order through our website
  • When you make a payment for an invoice we issue
  • When you request support from us
  • When you access content on our website or social media channels.

    Information Use
    HostGamma may use your information for one or more of the following purposes:
  • To verify account ownership
  • To process your payment for a service you are requesting from us
  • To communicate with you with regard to our services
  • To provide you with information about changes in our organization or new services.

    Information Sharing
    Information collected about our customers are not shared to any third party. Exception include:
  • Our corporate entity Caprica Media Ltd.
  • Group members of our parent company Caprica Group Holdings Inc.
  • Law enforcement authorities in the countries where we maintain servers, upon receipt of a lawful court order or request.

    Your Access to and Control over Information
    Your rights to access and control over your personal information is determined by the applicable jurisdictions and regulations.

    Data Retention and Deletion
    HostGamma will keep your personal data only as long as necessary to provide you with the service you have purchased and for legitimate and essential business purposes. Financial transactions relative to your account will be kept for a minimum of seven (7) years in compliance with the requirements of the Canada Revenue Agency.

    Third-Party Links
    Our website may contain links to third party websites, including partners we use for the provision of our services. HostGamma will not be responsible for the privacy measures of such websites. Website visitors are strongly encouraged to review the privacy policies of such websites before providing them with any personally identifiable information.

    Data Security
    HostGamma operates secure data networks and server infrastructures protected by industry standard encryption, firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary. Only employees and authorized individuals have access to the information provided by our customers.

    Website Cookies
    We use cookies on our website, billing system and social media channels. Using cookies allow us to track the information of website visitors, and enhance their experience when using our website.

    Chidren and Minors
    HostGamma's services are not directed to children or minors, and we do not knowingly collect personally identifiable information from children under the age of 16. If you believe that a child under the age of 16 has given us personally identifiable information, please contact us immediately below.

    Applicable Laws and Regulations
  • Personal Information Protection and Electronic Document Act (PIPEDA)
  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR) - European customers only

    Contact Information
    If you have any questions or concern with regard to this privacy policy, please contact us immediately via email at compliance@peelmedi, or send us a mail at:
    Caprica Media Ltd.
    Attention: The Privacy Officer
    2229-100 City Centre Drive
    Mississauga, ON L5B 3C7